Call Analysis

86

Excellent Call

Your empathy score was in the top 10%.

psychology

AI Breakdown

You maintained a confident tone throughout the opening. The AI detected a strong rapport building phase, though the pacing increased slightly during objection handling.

Pace Optimal
Clarity High
Listen 62%
trending_up

Improvement Areas

Slow down when pricing is mentioned to build value.

Use more open-ended questions to uncover budget constraints.

person_search

Customer Insight

lightbulb The Logical Buyer

This customer values data and ROI over emotional appeals. Focus on concrete numbers and case studies in your follow-up.